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Frequently Asked Questions (FAQs)

Order Processing and Shipping

I just placed my order. When will my package be shipped?

What is a business day?

Do you offer free shipping?

Is there an easy way to reorder the same products from one of my previous orders?

Product Inquiries

I have a question about a product. How can I contact the Company?

Return Policy

What is your Company's return policy?

Rewards Program

Do you offer a customer rewards program?

How can I see my Immaculate Rewards point balance?

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