Help Center
Frequently Asked Questions (FAQs)
All orders for in stock merchandise
will be processed and shipped within two business days. Any orders placed on Friday will be shipped
on the following Tuesday. Orders placed
on a Saturday or Sunday will be processed and shipped by Wednesday.
A business day is Monday thru Friday with the exception of holidays. Images by Miriam recognizes the following holidays:
New Year’s Day
Martin Luther King’s Birthday
President’s Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day
Thanksgiving Day (Thursday and Friday)
Christmas Eve and Christmas Day
Yes. Our innovative order tracking system enables you to quickly reorder the items from a previously placed order. There is no need to spend time searching for your favorite products. Just log on to your account and you'll be able to quickly browse all of your orders. When you find the one you want to reorder, just click on the following symbol:
We welcome all types of product inquiries. If you have a question, please send an email to customerservice@imagesbymiriam.com and an experienced beauty consultant will respond to you within 24 hours.
You can also ask your product related question right on our website. Just use the chat feature to ask your question. You will be notified once we have posted our response to your question.
A full explanation of our return policy can be accessed by clicking on the following link:
Yes. We offer all of our valued customers the opportunity to become a member of the Immaculate Rewards Program. All new members will receive 100 Immaculate Reward Point just for joining. Click on the butten titled Immaculate Rewards Program. The button appears in the lower left corner of the web page. Once you click on the button, then click on the Join now button to sign up. You can also click on "Ways to earn" to see the many ways you can pile on the points.
Just click on the Immaculate Rewards Program link that can be found on the lower left side on every page of our store.
We currently do not offer any samples for sale on our shopping site. We hope to be offering this service to our customers in the near future. If there is a product that you are really interested in just give us a call and one of our friendly associates can certainly make arrangements to accommodate your request. If you like you can also make a request via email at customerservice@imagesbymiriam.com and we will usually respond within 24 hrs.