FREQUENTLY ASKED QUESTIONS (FAQs)

FREQUENTLY ASKED QUESTIONS (FAQs)

I just placed my order. When will my package be shipped?

Answer: All orders for in-stock merchandise will be processed and fulfilled within two business days and then shipped on the third business day.  Any orders placed on Friday will be shipped on the following Wednesday.  Orders placed on a Saturday or Sunday will be processed and shipped by Wednesday.

What is a business day?

Answer: A business day is Monday thru Friday with the exception of holidays.  Images by Miriam recognizes the following holidays:

  • New Year’s Day
  • Martin Luther King’s Birthday
  • President’s Day
  • Good Friday 
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day (Thursday and Friday)
  • Christmas Eve and Christmas Day

I have a question about a product. How can I contact the Company?

Answer: We welcome all types of product inquiries.  If you have a question, please send an email to CustomerService@imagesbymiriam.com and an experienced beauty consultant will respond to you within 24 hours.

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