FREQUENTLY ASKED QUESTIONS (FAQs)

I just placed my order. When will my package be shipped?

Answer: All orders for in stock merchandise will be processed and shipped within two business days.  Any orders placed on Friday will be shipped on the following Tuesday.  Orders placed on a Saturday or Sunday will be processed and shipped by Wednesday.

What is a business day?

Answer: A business day is Monday thru Friday with the exception of holidays.  Images by Miriam recognizes the following holidays:

  • New Year’s Day
  • Martin Luther King’s Birthday
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day (Thursday and Friday)
  • Christmas Eve and Christmas Day

I have a question about a product. How can I contact the Company?

Answer: We welcome all types of product inquiries.  If you have a question, please send an email to CustomerService@imagesbymiriam.com and an experienced beauty consultant will respond to you within 24 hours.

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